Bdpoo Terms & Conditions — Platform Usage Full Guidelines

To open an account with bdpoo, you must complete our registration form accurately and agree to these Terms & Conditions. By registering with us, you confirm that:

• You are at least 18 years of age. This is required under both Bangladeshi and international law.
• All information you have provided is truthful and accurate. Providing false information may result in account suspension.
• You are permitted to hold only one account. Multiple accounts under the same individual are strictly prohibited.
• Your account is for your personal use only. You may not allow anyone else to use your account.

Provide your correct email address and mobile number during registration. These will be used for account recovery and important communications. Registration on bdpoo is completely free.

You are solely responsible for the security of your account and password. We recommend following these precautions:

• Never share your password with anyone, Not even to bdpoo staff.
• Do not log in from a cyber cafe or any public computer.
• Exercise caution when accessing your account from another person's device.
• Change your password regularly Use a strong password.
• If you notice any suspicious activity, contact our customer support team immediately.

You are fully responsible for all activity on your account. If you believe your account has been compromised, contact our support team immediately.

Bdpoo supports multiple secure and convenient payment methods, including mobile banking, bank transfers, and digital wallets. All deposit transactions are subject to the following conditions:

• The minimum deposit amount is 100 BDT. This rule also applies to your first deposit.
• A maximum daily deposit limit applies, Which depends on your account status.
• Every deposit is processed instantly or within a few minutes. If there is a delay, please notify our support team.
• Do not transfer funds from another person's account. This is considered money laundering.
• Do not deposit using stolen or illegally obtained funds. You are legally liable for this.

All payment transactions are secured with bank-grade encryption. Your financial information is never shared with third parties.

Bdpoo regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions that you must read before accepting. Bonuses are generally subject to the following conditions:

• Every bonus has a wagering requirement. This means the bonus amount must be wagered a specified number of times.
• Bonuses can only be used on eligible games. Not all games contribute equally toward bonus wagering requirements.
• Bonuses must generally be used within 30 days. Expired bonuses are automatically cancelled.
• Bonus abuse is strictly prohibited. If bonus abuse across multiple accounts, coordinated play, or any other form of fraud is detected, the account will be closed and all winnings forfeited.
• Bonuses may be cancelled or modified. bdpoo reserves the right to cancel or modify any promotion at any time.

Every game on bdpoo is fully certified and fair. We exclusively use games from internationally accredited software providers. Each game incorporates an RNG (Random Number Generator) to ensure unbiased outcomes. The following rules apply when playing:

• Only play on your own account. Do not allow anyone else to access your account.
• Play responsibly and for entertainment purposes only. This is a game of chance — winnings are not guaranteed.
• The use of bots, scripts, or automation tools is strictly prohibited.
• Exploiting game crashes or glitches is strictly prohibited. Our support team must be notified immediately.
• The platform may not be used for money laundering or fraud.

The Return to Player (RTP) percentage is published for every game. This indicates how much of the total wagered amount the game pays back over time. For example, a 96% RTP means that for every 100 BDT wagered, the expected average return is 96 BDT.

You may withdraw your winnings at any time, subject to the following conditions:

• Full KYC verification must be completed before making a withdrawal. This means you are required to submit proof of identity and proof of address.
• The minimum withdrawal amount is 500 BDT. Withdrawals below this amount are not permitted.
• If you have claimed a bonus, the wagering requirement must be completed before withdrawal. Withdrawing before completing wagering requirements will result in forfeiture of bonus funds.
• Withdrawals are typically processed within 24 hours. Delays may occur on weekends and public holidays.
• Withdrawals may be suspended in cases of suspicious activity. Funds are held securely until the investigation is complete.
• Multiple withdrawal requests are not processed simultaneously. The next one begins only after the previous one is complete.

The following activities are strictly prohibited on bdpoo. Engaging in any of them will result in immediate account suspension and forfeiture of winnings:

• Creating or operating multiple accounts.
• Opening an account with false or stolen information.
• Opening an account using someone else's identity.
• Fraudulent bonus claims or collusion.
• Exploiting game outcomes in collusion with other players.
• Exploiting system glitches or bugs.
• Gaming with third-party funds or money laundering.
• Threatening, abusing, or insulting bd poo.
• Attempting unethical contact with or bribery of staff.
• Gaming from a legally blacklisted or restricted region.

If you are dissatisfied with bdpoo's service or have identified an issue, please follow the steps below:

Step 1: Contact our customer support team directly. Describe your issue in detail via email or live chat. We aim to respond within 48 hours.

Step 2: If the issue remains unresolved, submit a formal written complaint to our compliance team. Every complaint is reviewed thoroughly.

Step 3: If you disagree with a decision made by bdpoo, you may apply for independent arbitration. This process follows international standards.

Legal Restrictions: Any legal claim against bdpoo must be submitted within a maximum of 2 years. We will not accept liability for claims raised after this period.

Bdpoo reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, we will notify you by email at least 30 days in advance. Continued use of bdpoo after the new terms take effect constitutes your acceptance of the revised Terms & Conditions.

These Terms & Conditions operate alongside bdpoo's Privacy Policy, Responsible Gaming Policy, and other guidelines. Those documents are equally binding and should be read as well.

Our 24/7 customer support team is always on hand to help with any questions or issues. You can reach us through the following channels:

• Email: [email protected] — responses are typically provided within 24 hours.
• Live Chat: Live chat is available on the website for instant support.
• Account Settings: We will contact you through your preferred method.

Every interaction is assigned a reference number that you can quote on future contacts. This helps us locate the history of your issue quickly.